Dentalia Altabrisa
According to our open methodology, this clinic scored 68.9/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #6 of 14 ranked clinics · Last checked: 25 September 2026
68.9/100
Positions by Rating Profile
- Overall Transparency & Trust#668.9/100
- Best for Expats#666/100
- Best for Dental Implants#666.7/100
- Best for Emergency Dental Care#466.8/100
- Best Price Transparency#572.4/100
- Best English-speaking Clinicsnot ranked
- Best for Families / Children#467.9/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified No anesthesia/sedation info found on clinic's own site (dentalia.com/dentistas/merida) as of 2026-08-26
Summary
Mérida (Altabrisa) branch of the national Dentalia dental network, offering specialists across general and cosmetic dentistry and orthodontics, with a free first-visit oral diagnosis promotion. Located inside a shopping center in Col. Altabrisa.
Strengths
- Information Transparency: 20 of 20 points.
- No red flags identified in public sources.
Weaknesses
- AI & Search Visibility: 3 of 8 verifiable points (missing: mentioned for: best dentist Merida; mentioned for: English speaking dentist Merida; mentioned for: dental implants Merida; mentioned for: emergency dentist Merida; mentioned for: Merida dental clinic for expats)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
20 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed [s1] | 3/3 |
| ✓ | Dentist specializations listed [s1] | 2/2 |
| ✓ | Real clinic photos [s1] | 2/2 |
| ✓ | Service list published [s1] | 3/3 |
| ✓ | Clear contact details Branch-specific and national contact numbers published, consistent with stored phone [dentalia-altabrisa-deepen-7] | 2/2 |
| ✓ | English website version Genuine English locale of the site exists [dentalia-altabrisa-deepen-18] | 2/2 |
| ✓ | Address and map published [s1] [s2] | 2/2 |
Price Transparency
11 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✓ | Prices or price ranges published From-prices published on the network site for implants, crowns and resin fillings [dentalia-altabrisa-deepen-26] [dentalia-altabrisa-deepen-10] [dentalia-altabrisa-deepen-9] | 3/3 |
| ? | Cleaning price listed | 0/2 |
| ✓ | Filling price listed Resin fillings from $1,250 MXN across the dentalia network [dentalia-altabrisa-deepen-9] | 2/2 |
| ✓ | Crown price listed Crowns from $9,818 MXN in all dentalia clinics [dentalia-altabrisa-deepen-10] | 2/2 |
| ✓ | Implant price listed Implant priced from $18,950 MXN per unit [dentalia-altabrisa-deepen-19] | 2/2 |
| ✓ | Consultation price listed Free diagnostic first-visit consultation [dentalia-altabrisa-deepen-11] | 2/2 |
| ? | X-ray / imaging price listed | 0/2 |
Reputation & Reviews
11 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) as of 2026-09-25 [dentalia-altabrisa-deepen-27] | 1/6 |
| ◐ | Google review volume as of 2026-09-25 [dentalia-altabrisa-deepen-27] | 2/3 |
| ✓ | Review recency ~3 weeks ago (most recent visible review) — as of 2026-08-26 [dentalia-altabrisa-deepen] | 3/3 |
| ✓ | Clinic responds to reviews Owner replies to critical reviews [dentalia-altabrisa-deepen-28] | 2/2 |
| ✗ | No recurring complaints Several independent reviews describe appointments not honoured: unrecognised or cancelled bookings and patients passed over [dentalia-altabrisa-deepen-17] | 0/2 |
| ✓ | No suspicious review patterns Histogram is not skewed to five stars, dates are spread, and reviewers have account history [dentalia-altabrisa-deepen-29] | 2/2 |
| ✓ | Active Facebook presence Site links its Facebook page [dentalia-altabrisa-deepen-20] | 1/1 |
| ✗ | TripAdvisor presence No TripAdvisor listing found; no link on the site [dentalia-altabrisa-deepen-12] [dentalia-altabrisa-deepen-8] | 0/0.5 |
| ✗ | Other review platforms Its Doctoralia clinic page is bare — no description, services, specialists or reviews. No profile found on WhatClinic, Dental Departures or Trustpilot (checked 2026-10-05). [dentalia-altabrisa-platforms] [dentalia-altabrisa-deepen-30] [dentalia-altabrisa-deepen-31] [dentalia-altabrisa-deepen-32] | 0/0.5 |
Medical Infrastructure
11 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray X-rays documented as part of the standard evaluation [dentalia-altabrisa-deepen-21] | 2/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✓ | Implantology [s1] | 2/2 |
| ✓ | Orthodontics [s1] | 2/2 |
| ✓ | Oral surgery Clinic places implants itself (implant placement is surgery) [dentalia-altabrisa-deepen-22] | 2/2 |
| ✓ | Pediatric dentistry Dedicated children's dentistry page on the chain site [dentalia-altabrisa-deepen-13] | 1.5/1.5 |
| ✓ | Emergency care Network FAQ states dentalia clinics attend dental emergencies, subject to each branch's availability [dentalia-altabrisa-deepen-14] | 1.5/1.5 |
| ? | Works with international patients | 0/2 |
Communication & Service
6 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✓ | WhatsApp / LINE available WhatsApp click-to-chat link sitewide [dentalia-altabrisa-deepen-23] | 2/2 |
| ? | Response speed | 0/1.5 |
| ? | English spoken | 0/2.5 |
| ✓ | Pre-visit consultation possible Online booking with clinic, treatment, date and time selection, plus a free first diagnostic visit [dentalia-altabrisa-deepen-15] | 1.5/1.5 |
| ✓ | Clear service explanations Implant process explained step by step with duration and cost of each stage [dentalia-altabrisa-deepen-24] | 1/1 |
| ✓ | Convenient opening hours Closes 20:00 and open both weekend days [dentalia-altabrisa-deepen-16] | 1.5/1.5 |
AI & Search Visibility
3 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Merida", "English speaking dentist Merida", "dental implants Merida", "emergency dentist Merida", "Merida dental clinic for expats".
| ✗ | Mentioned for: best dentist Merida [dentalia-altabrisa-deepen-2] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Merida [dentalia-altabrisa-deepen-3] | 0/1 |
| ✗ | Mentioned for: dental implants Merida [dentalia-altabrisa-deepen-4] | 0/1 |
| ✗ | Mentioned for: emergency dentist Merida [dentalia-altabrisa-deepen-5] | 0/1 |
| ✗ | Mentioned for: Merida dental clinic for expats [dentalia-altabrisa-deepen-6] | 0/1 |
| ✓ | Structured data on website MedicalClinic/Dentist structured data present [dentalia-altabrisa-deepen-25] | 1.5/1.5 |
| ? | Google indexing quality | 0/2 |
| ✓ | Dedicated service pages [s1] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Dr. Ivan Hernández [s1] | — | not verified |
Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Price Transparency: Cleaning price listed
- Price Transparency: X-ray / imaging price listed
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
- Communication & Service: English spoken
- AI & Search Visibility: Google indexing quality
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://www.dentalia.com/dentistas/merida |
|---|---|
| Phone | +52 800 003 3682 |
| Google Maps | Map listing |
| Address | Calle 7 451-451, Local 122, Col. Altabrisa, 97130 Mérida, Yucatán, Mexico |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://www.dentalia.com/dentistas/merida | Mérida presence, specialists, services | 2026-07-14 |
| s2 | https://dentalia.com/clinica/dentalia-altabrisa | Altabrisa address and location details | 2026-07-14 |
| dentalia-altabrisa-deepen | https://www.google.com/maps/place/dentalia+Altabrisa/@21.0181707,-8… | Newest visible Google review labelled 'NEW' and dated ~3 weeks ago as of 2026-08-26 | 2026-08-26 |
| dentalia-altabrisa-deepen-2 | search:best dentist Merida | AI/search visibility scout 2026-08-26: not present in top results for 'best dentist Merida Mexico' (Bing) | 2026-08-26 |
| dentalia-altabrisa-deepen-3 | search:english speaking dentist Merida | AI/search visibility scout 2026-08-26: not present in top results for 'english speaking dentist Merida Mexico' (Bing) | 2026-08-26 |
| dentalia-altabrisa-deepen-4 | search:dental implants Merida | AI/search visibility scout 2026-08-26: not present in top results for 'dental implants Merida Mexico' (Bing) | 2026-08-26 |
| dentalia-altabrisa-deepen-5 | search:emergency dentist Merida | AI/search visibility scout 2026-08-26: not present in top results for 'emergency dentist Merida Mexico' (Bing) | 2026-08-26 |
| dentalia-altabrisa-deepen-6 | search:dentist for expats Merida | AI/search visibility scout 2026-08-26: not present in top results for 'dentist for expats Merida Mexico' (Bing) | 2026-08-26 |
| dentalia-altabrisa-deepen-7 | https://www.dentalia.com/clinica/dentalia-altabrisa | Branch page lists contact phone consistent with the toll-free national line (8000033682) matching the stored card phone | 2026-09-25 |
| dentalia-altabrisa-deepen-8 | https://www.dentalia.com/ | Site's social links are Instagram, Facebook, X, LinkedIn, YouTube only; no tripadvisor.com link | 2026-09-25 |
| dentalia-altabrisa-deepen-9 | https://www.dentalia.com/es/resinas-dentales-precios | Resin fillings page: "En dentalia el costo de este tratamiento puede ir desde los $1.250 MXN" | 2026-09-25 |
| dentalia-altabrisa-deepen-10 | https://www.dentalia.com/es/coronas-dentales-precios | Crowns page: "en todas nuestras clínicas dentales encontrarás este tratamiento desde $9.818 MXN" | 2026-09-25 |
| dentalia-altabrisa-deepen-11 | https://www.dentalia.com/implantes | "Valoracion y diagnostico 360... Duracion: ~45 minutos - Costo: Gratuito"; also "diagnostico dental 360 gratis en tu primera visita" on the treatments page | 2026-09-25 |
| dentalia-altabrisa-deepen-12 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Dentalia… | TypeAheadJson search for "Dentalia Altabrisa" returns only unrelated Merida attractions/hotels among 12 results, no dental listing | 2026-09-25 |
| dentalia-altabrisa-deepen-13 | https://www.dentalia.com/dentistas-para-ninos | Dedicated page URL/title "dentistas-para-ninos" (dentists for children) | 2026-09-25 |
| dentalia-altabrisa-deepen-14 | https://www.dentalia.com/preguntas-frecuentes | FAQ "¿dentalia tiene urgencias dentales?": "Sí, dentalia atiende urgencias dentales. El servicio está sujeto a la disponibilidad y horarios de cada sucursal." | 2026-09-25 |
| dentalia-altabrisa-deepen-15 | https://www.dentalia.com/preguntas-frecuentes/como-sacar-cita-dentalia | Booking FAQ: "puedes agendar en línea directamente en https://agenda.dentalia.com, donde eliges tu clínica, fecha y hora disponibles"; the platform lets you select clinic, treatment, date and time | 2026-09-25 |
| dentalia-altabrisa-deepen-16 | https://www.google.com/maps?cid=6151883453301817517&hl=es | Google Business Profile hours: Mon-Fri 10:00-20:00; Sat and Sun 11:00-20:00 | 2026-09-25 |
| dentalia-altabrisa-deepen-17 | https://www.google.com/maps?cid=6151883453301817517&hl=en | Lowest-rated reviews 2026-09-25: Astrid Canseco (2026-02-24) booking not recognised; Alejandra Canto (2026-04-03) surgery cancelled 30 minutes before; Santo Manuel Giordano (2025-04-15) dentist left despite a confirmed appointment; Sandra Pérez (2024-04-05) passed over | 2026-09-25 |
| dentalia-altabrisa-deepen-18 | https://www.dentalia.com/ | hreflang tags present: es-MX, en-US, x-default | 2026-09-25 |
| dentalia-altabrisa-deepen-19 | https://www.dentalia.com/implantes | "El precio de un implante va desde $18,950 MXN por unidad" | 2026-09-25 |
| dentalia-altabrisa-deepen-20 | https://www.dentalia.com/ | Site links facebook.com/dentalia.mx/ | 2026-09-25 |
| dentalia-altabrisa-deepen-21 | https://www.dentalia.com/implantes | "Evaluacion completa con radiografias y escaner 3D" | 2026-09-25 |
| dentalia-altabrisa-deepen-22 | https://www.dentalia.com/implantes | Page describes the clinic's own implant placement process step by step | 2026-09-25 |
| dentalia-altabrisa-deepen-23 | https://www.dentalia.com/ | api.whatsapp.com/send?phone=5217224761483 link with prefilled greeting text | 2026-09-25 |
| dentalia-altabrisa-deepen-24 | https://www.dentalia.com/implantes | "Como es el proceso? 1 Valoracion y diagnostico 360 ... 2 Colocacion del implante..." with duration/cost per step | 2026-09-25 |
| dentalia-altabrisa-deepen-25 | https://www.dentalia.com/ | JSON-LD types found include MedicalOrganization, MedicalClinic, Dentist, MedicalProcedure | 2026-09-25 |
| dentalia-altabrisa-deepen-26 | https://www.dentalia.com/implantes | Implants page: "El precio de un implante va desde $18,950 MXN por unidad" | 2026-09-25 |
| dentalia-altabrisa-deepen-27 | https://www.google.com/maps?cid=6151883453301817517&hl=en | Google listing 2026-09-25: 3.9 from 151 reviews; histogram 5★ 103 / 4★ 10 / 3★ 1 / 2★ 1 / 1★ 36 | 2026-09-25 |
| dentalia-altabrisa-deepen-28 | https://www.google.com/maps?cid=6151883453301817517&hl=en | Owner replies dated 2026-05-05, 2026-04-05 and 2026-02-24 to 1-star reviews, e.g. "Estimada Alejandra Canto, lamentamos sinceramente la experiencia que describe..." | 2026-09-25 |
| dentalia-altabrisa-deepen-29 | https://www.google.com/maps?cid=6151883453301817517&hl=en | Histogram 1★36/2★1/3★1/4★10/5★103 of 151; readable reviews dated 2024-04 to 2026-09; reviewers include Local Guides with 11-17 reviews | 2026-09-25 |
| dentalia-altabrisa-platforms | https://www.doctoralia.com.mx/clinicas/dentistas-dentalia-altabrisa | Doctoralia clinic page "Dentistas - Dentalia Altabrisa", Calle 7 451, Fraccionamiento Altabrisa, Int Local 122-122A, Mérida 97133, read 2026-10-02: a bare page filed under paediatric ophthalmology — no description, services, specialists or reviews | 2026-10-05 |
| dentalia-altabrisa-deepen-30 | https://www.whatclinic.com/dentists/mexico | WhatClinic, read 2026-10-05: its profile sitemap (1085 dentist profiles in Mexico, read 2026-09-30) has none under the clinic's name; a direct profile address under the name (dentalia-altabrisa) returns "page not found" | 2026-10-05 |
| dentalia-altabrisa-deepen-31 | https://www.dentaldepartures.com/dentists/mexico | Dental Departures, read 2026-10-05: its clinic search for Mexico lists 277 clinics, 5 of them in Mérida (Grupo Dental Arbo, Merida Smiles, Central Odontologica de Yucatan and others), none of them this clinic | 2026-10-05 |
| dentalia-altabrisa-deepen-32 | https://www.trustpilot.com/review/dentalia.com | Trustpilot, read 2026-10-05: no company page for dentalia.com | 2026-10-05 |
Change History
| Date | Change |
|---|---|
| 2026-10-05 | onOtherPlatforms true → false: the Doctoralia clinic page it rested on is bare, with nothing from the clinic and no reviews. No profile found on WhatClinic, Dental Departures or Trustpilot. |
| 2026-09-25 | Re-read on 2026-09-25: the national chain's website (branch page, treatments, implants, price articles, FAQ and booking help) and the branch's Google listing. Recorded: an English site version, published from-prices for implants, crowns and resin fillings, a free diagnostic consultation, X-rays in the evaluation, implant surgery, pediatric dentistry, emergency care subject to branch availability, online booking with clinic and time selection, a Facebook link, WhatsApp contact, and evening and weekend hours. Google rating 3.9 from 151 reviews; several independent reviews describe appointments not honoured, and the branch replies to them. Still unverified: international-patient documentation and CBCT. |
| 2026-08-26 | Deepen 2026-08-26: rechecked website/contacts/Maps; captured first Google rating (3.9, 138 reviews, notably lower than most other record on file clinics) and a toll-free phone (+52 800 003 3682); the clinic's own location page (uncited s2) instead lists a direct line 999 211 0274, noted rather than substituted; cited s2 (live, confirms Altabrisa shopping-center location/hours) to addressAndMap; visibility scout 5 queries (0 true); no qualifying new independent source found today. |
| 2026-08-25 | License verification 2026-08-25 against CLUES and RNP: both unreachable/non-functional today. No clinic or doctor license found or ruled false for Dr. Ivan Hernández; recorded null. |
A question or a correction?
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