Grupo Dental ARBO
According to our open methodology, this clinic scored 39.4/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #6 of 15 ranked clinics · Last checked: 26 August 2026
Positions by Rating Profile
- Overall Transparency & Trust#639.4/100
- Best for Expats#638.8/100
- Best for Dental Implants#929.5/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#531/100
- Best English-speaking Clinics#445.2/100
- Best for Families / Childrennot ranked
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified No anesthesia/sedation info found on clinic's own site (grupodentalarbo.mx) as of 2026-08-26
Summary
Clinic in Col. Montebello, Mérida, led by Dra. Carolina Zozaya (implantology and prosthodontics), offering general and specialist dental services with an English-speaking team and an English-language website oriented to dental tourism. Publishes a WhatsApp/mobile contact.
Strengths
- Information Transparency: 20 of 20 points.
- No red flags identified in public sources.
Weaknesses
- Reputation & Reviews: 4.5 of 12.5 verifiable points (missing: review recency)
- AI & Search Visibility: 1.5 of 6.5 verifiable points (missing: mentioned for: best dentist Merida; mentioned for: English speaking dentist Merida; mentioned for: dental implants Merida; mentioned for: emergency dentist Merida; mentioned for: Merida dental clinic for expats)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed [s1] | 3/3 |
| ✓ | Dentist specializations listed [s1] | 2/2 |
| ✓ | Real clinic photos [s1] | 2/2 |
| ✓ | Service list published [s1] | 3/3 |
| ✓ | Clear contact details [s1] | 2/2 |
| ✓ | English website version [s1] | 2/2 |
| ✓ | Address and map published [s1] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ? | Prices or price ranges published | 0/3 |
| ? | Cleaning price listed | 0/2 |
| ? | Filling price listed | 0/2 |
| ? | Crown price listed | 0/2 |
| ? | Implant price listed | 0/2 |
| ? | Consultation price listed | 0/2 |
| ? | X-ray / imaging price listed | 0/2 |
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) as of 2026-08-26 (first Google rating captured for this clinic) [grupo-dental-arbo-deepen] | 3/6 |
| ◐ | Google review volume as of 2026-08-26 [grupo-dental-arbo-deepen] | 1/3 |
| ✗ | Review recency most recent visible reviews ~5-6 years old - low recent activity — as of 2026-08-26 [grupo-dental-arbo-deepen] | 0/3 |
| ? | Clinic responds to reviews | 0/2 |
| ? | No recurring complaints | 0/2 |
| ? | No suspicious review patterns | 0/2 |
| ? | Active Facebook presence | 0/1 |
| ? | TripAdvisor presence | 0/0.5 |
| ✓ | Other review platforms [s1] | 0.5/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ? | On-site X-ray | 0/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✓ | Implantology [s1] | 2/2 |
| ? | Orthodontics | 0/2 |
| ? | Oral surgery | 0/2 |
| ? | Pediatric dentistry | 0/1.5 |
| ? | Emergency care | 0/1.5 |
| ✓ | Works with international patients [s1] | 2/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✓ | WhatsApp / LINE available [s1] | 2/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken [s1] [s2] | 2.5/2.5 |
| ? | Pre-visit consultation possible | 0/1.5 |
| ✓ | Clear service explanations [s1] | 1/1 |
| ? | Convenient opening hours | 0/1.5 |
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Merida", "English speaking dentist Merida", "dental implants Merida", "emergency dentist Merida", "Merida dental clinic for expats".
| ✗ | Mentioned for: best dentist Merida [grupo-dental-arbo-deepen-2] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Merida [grupo-dental-arbo-deepen-3] | 0/1 |
| ✗ | Mentioned for: dental implants Merida [grupo-dental-arbo-deepen-4] | 0/1 |
| ✗ | Mentioned for: emergency dentist Merida [grupo-dental-arbo-deepen-5] | 0/1 |
| ✗ | Mentioned for: Merida dental clinic for expats [grupo-dental-arbo-deepen-6] | 0/1 |
| ? | Structured data on website | 0/1.5 |
| ? | Google indexing quality | 0/2 |
| ✓ | Dedicated service pages [s1] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Dra. Carolina Zozaya [s1] | Implantology and prosthodontics | not verified |
Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Price Transparency: Prices or price ranges published
- Price Transparency: Cleaning price listed
- Price Transparency: Filling price listed
- Price Transparency: Crown price listed
- Price Transparency: Implant price listed
- Price Transparency: Consultation price listed
- Price Transparency: X-ray / imaging price listed
- Reputation & Reviews: Clinic responds to reviews
- Reputation & Reviews: No recurring complaints
- Reputation & Reviews: No suspicious review patterns
- Reputation & Reviews: Active Facebook presence
- Reputation & Reviews: TripAdvisor presence
- Medical Infrastructure: On-site X-ray
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Orthodontics
- Medical Infrastructure: Oral surgery
- Medical Infrastructure: Pediatric dentistry
- Medical Infrastructure: Emergency care
- Communication & Service: Response speed
- Communication & Service: Pre-visit consultation possible
- Communication & Service: Convenient opening hours
- AI & Search Visibility: Structured data on website
- AI & Search Visibility: Google indexing quality
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://www.grupodentalarbo.mx/ |
|---|---|
| Phone | +52 999 913 9427 |
| +52 999 387 7349 | |
| Google Maps | Map listing |
| Address | Calle 36 diagonal #306, Col. Montebello, Mérida, Yucatán, Mexico |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://www.grupodentalarbo.mx/ | Website, English version, dental tourism focus, services | 2026-07-14 |
| s2 | https://www.dentaldepartures.com/dentist/grupo-dental-arbo | Address, phone, lead dentist, general/specialist services, English-speaking | 2026-07-14 |
| grupo-dental-arbo-deepen | https://www.google.com/maps/place/Grupo+Dental+Arbo/@21.0327973,-89… | Top 3 visible Google reviews are all dated 5-6 years ago as of 2026-08-26 | 2026-08-26 |
| grupo-dental-arbo-deepen-2 | search:best dentist Merida | AI/search visibility scout 2026-08-26: not present in top results for 'prominent dentist Merida Mexico' (Bing) | 2026-08-26 |
| grupo-dental-arbo-deepen-3 | search:english speaking dentist Merida | AI/search visibility scout 2026-08-26: not present in top results for 'english speaking dentist Merida Mexico' (Bing) | 2026-08-26 |
| grupo-dental-arbo-deepen-4 | search:dental implants Merida | AI/search visibility scout 2026-08-26: not present in top results for 'dental implants Merida Mexico' (Bing) | 2026-08-26 |
| grupo-dental-arbo-deepen-5 | search:emergency dentist Merida | AI/search visibility scout 2026-08-26: not present in top results for 'emergency dentist Merida Mexico' (Bing) | 2026-08-26 |
| grupo-dental-arbo-deepen-6 | search:dentist for expats Merida | AI/search visibility scout 2026-08-26: not present in top results for 'dentist for expats Merida Mexico' (Bing) | 2026-08-26 |
Change History
| Date | Change |
|---|---|
| 2026-08-26 | Deepen 2026-08-26: rechecked website/contacts/Maps; captured first Google rating (4.5, 23 reviews) - the visible reviews shown are all 5-6 years old, suggesting low recent Google review activity worth flagging; visibility scout 5 queries (0 true); cited uncited source s2 (DentalDepartures, live, confirms Dr. Carolina Zozaya's English/French/Spanish fluency) to englishSpoken; no qualifying new independent source found today despite search effort. |
| 2026-08-25 | License verification 2026-08-25 against CLUES and RNP: both unreachable/non-functional today. No clinic or doctor license found or ruled false for Dra. Carolina Zozaya; recorded null. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.